Biko.ng collects and uses information about you, our business owners using Biko.ng to power their online stores, partners who work hand in hand with Biko.ng to bring this platform to its best, customers who shop at a Biko.ng powered online stores and visitors to Biko.ng’s websites, or anyone contacting Biko.ng support.
Biko.ng may contain links to third-party websites. Biko.ng is not responsible for the information practices or the content of such third-party websites. We encourage you to review the privacy policies of third-party websites to understand their information practices.
Information We Collect
If you choose to use the Services, we may require you to provide contact and identity information, billing information, and other personal information as indicated on our user interfaces, including on Biko.ng.
We carefully analyze what types of information we need to provide our services, and we try to limit the information we collect to only what we need. Where possible, we delete or anonymize this information when we no longer need it. When building and improving our products, our engineers work closely with our privacy and security teams to build with privacy in mind. In all of this work, our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.
Once you register on biko.ng, you are no longer anonymous to us.
We collect and store the following information:
Information you give us, including, contact information, such as your name, company name, address, phone number, email address, and similar contact data.
Access credentials such as passwords, password hints, and similar security information unused for authentication and account access.
Automatic information, such as computer sign-on data, browser type, browser language, statistics on page views, traffic to and from our user interfaces and ad data. Like many websites, we use identifiers such as “cookies” and Web beacons to obtain this automatic information.
Location data, which may be precise or imprecise. Precise location data may be Global Position System (GPS) data and/or data identifying nearby cell towers and Wi-Fi hotspots. Imprecise location data includes, for example, a location derived from your IP address or data that indicates where you are located with less precision, such as at a city or postal code level
Communication and other messages, including your correspondence with us. Our communications will include notices about your account (for example, change in password or payment method, confirmation e-mails, and other transactional information) and information concerning or related to our service. These communications are part of your relationship with Biko.ng and you receive them as part of the Biko.ng membership. If you or your store’s customers do not want to receive our emailed newsletters, other promotional announcements or non-transactional communications, simply contact Biko.ng support team to disable any email notifications sent to you or your customers.
General information regarding the Services that you have registered to receive.
Information from third-party providers and services to help Biko.ng provide the Services and to help us understand the use of the Services.
We do not store the following information in the regular course of our business: credit card information and billing addresses.
Our Use of Your Information
We use your personal information to:
This information is used to provide and improve the Services, resolve disputes, calculate and collect fees, and troubleshoot problems. This is also used to verify users’ identity and the information users provide, encourage a safe online experience and enforce our policies, customize users’ experience, analyze site usage, improve and measure interest in the Services, and inform users about other services and updates.
Your personal information would also be used to communicate administrative announcements when we need to provide users with information that may affect their use of the Services, communicate marketing and promotional offers and events to our users, provide customer service; and perform other business activities as described when we collect the information.
As part of your registration on our website to use the Services, our website, you agree that you may receive certain administrative communications from us, such as administrative announcements and customer service messages regarding Services and products during the period that we provide Services to you. You may not opt-out of receiving such administrative communications.
Biko.ng user interfaces use credit card information solely to check the financial qualifications of prospective customers and to collect payment for the Services.
Our website also uses automatic information obtained through cookies and Web beacons to operate and improve. We may also use automatic information alone or in combination with personal information about our customers to provide personalized information about Biko.ng.
Information We Share
Biko.ng does not use personal information for marketing its services, either through email or direct mailing. Biko.ng may send some non-marketing communications that are not subject to general opt-outs, such as information that you request we send to you or to third parties with whom you do business, and disclosures to comply with legal requirements and other informational notices.
Our newsletter is used as a general means of communication and may include updates to the Services as well as new partner agreements. You have the option to unsubscribe to our newsletter at any time. If we intend to use your information for a purpose that is not compatible with these purposes or if we intend to disclose it to a type of the third party not previously identified, we will notify you and offer you the opportunity to opt-out of such uses and/or disclosures.
Biko.ng will offer individuals the opportunity to choose (opt-out) whether their information is to be disclosed to a third party or to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual should the occasion arise.
When you visit Biko.ng, Biko.ng’s servers send a cookie to your computer. Standing alone, cookies do not identify you. They merely recognize your Web browser. Unless you choose to identify yourself to Biko.ng, either by responding to a promotional offer, opening an account, or filling out a Web form, you remain anonymous to Biko.ng.
If you have identified yourself to Biko.ng, we use session cookies containing encrypted information to identify you uniquely. Each time you log into the Services, your browser saves a session cookie containing an encrypted, unique identifier tied to your account. These session cookies allow Biko.ng to identify you uniquely while you are logged into the Services and to process your online transactions and requests. Use of the Services requires session cookies.
Biko.ng uses persistent cookies that only we can read and use to identify users who have visited our website previously. When you purchase the Services or provide us with personal information, our website assigns a unique identifier to you. This unique identifier derives from a persistent cookie that Biko.ng places on your Web browser. We especially are careful about the security and confidentiality of the information stored in persistent cookies. For example, we store neither account numbers nor passwords in persistent cookies. If you disable your Web browser’s ability to accept cookies, you will be able to navigate Biko.ng, but you will be unable to use the Services successfully.
We may use information from session and persistent cookies in combination with data about Biko.ng website users to provide you with information about us and the Services.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies. You also can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. We recommend that you leave cookies turned on, however, because they allow you to take advantage of some of Biko.ng essential features.
When you visit Biko.ng, we collect your Internet Protocol (“IP”) addresses to track and aggregated non-personal information. For example, we use IP addresses to monitor the regions from which users navigate Biko.ng.
We also collect your IP address when you log into the Services as part of our security features.
Public Forums, and Customer Testimonials
Biko.ng may include community forums, blogs, or chat rooms. Any other visitors to these forums may read, collect, or use the personal information you choose to disclose there and may use it to send you unsolicited messages. Biko.ng is not responsible for the privacy of information you choose to disclose in these forums.
Biko.ng posts a list of users and testimonials on our user interfaces, including on our website, Biko.ng that contain information such as user names and titles. We obtain the consent of each user before posting any information on such a list or posting testimonials.
Accessing, Reviewing and Changing Your Personal Information
If you are registered to receive the Services, you have the right to access, review and modify your personal information at any time by logging into your Profile page. If you cannot access personal information collected by Biko.ng, you may contact support via firstname.lastname@example.org and will respond to requests to access or edit your personal information within thirty (30) days.
We may delete personal information when we no longer need it for the purposes we described earlier. We may retain personal information as permitted by law to resolve disputes, enforce our policies, and prevent the recurrence of fraud or other illegal or improper activity.
If a third party requests your personal information, we will refuse to share it unless you permit us or we are legally required. To prevent unauthorized access, promote data security, and encourage appropriate use of information, we use a variety of tools, such as encryption technologies, passwords, physical and electronic security, or procedural safeguards to assist in the protection of your information. No security on the Internet is absolute, however, so we are unable to guarantee the security of any information that you share with us.
How you can reach us
If you would like to ask about, make a request relating to, or complain about how we process your personal information, you can contact us by email at email@example.com or the addresses below. If you would like to submit a legally binding request to demand someone else’s personal information (for example, if you have a subpoena or court order), please contact our support team firstname.lastname@example.org.